Glossary


administrator

The most powerful user role; administrators can create users, request public IP addresses, view all the environments in the account, and view account auditing and usage reports. To learn more, see User roles and access permissions.

APAC

The computing region that generally provides the best performance for users in Asia and Eastern Europe. The data center for the APAC region is located in Singapore. To learn more, see Understanding Regions.

assets

An account-specific, web-based storage feature that lets you upload files (such as ISOs, test data, training manuals, etc.) for use with your VMs. To learn more, see Adding and sharing files with the Assets page.

AUS-Sydney

The computing region that generally provides the best performance for users in Australia. The data center for the AUS-Sydney region is located in Sydney, Australia. To learn more, see Understanding Regions.

automatic power options

A feature that automatically suspends or shuts down inactive environments after a defined period of time (from 5 minutes to 24 hours) Administrators can set automatic power option defaults for all new environments created in an account. End-users can override the account-level defaults, if needed, for each environment. To learn more, see Automatically suspend or shut down inactive environments.

burst

Any usage of maximum concurrent SVMs, cumulative SVM hours, or overall storage capacity in excess of your account subscription, globally or in any region. To learn more, see Current account usage overview.

burst limit

An administrator-defined limit that permits usage in excess of the account subscription for maximum concurrent SVMs, cumulative SVM hours, or overall storage capacity—globally or in any region. The burst limit must be a value equal to or greater than the subscription limit and less than or equal to the max settable limit. To learn more, see Current account usage overview.

CAN-Toronto

The computing region that generally provides the best performance for users in Eastern Canada. The data center for the CAN-Toronto region is located in Toronto, Ontario, Canada. To learn more, see Understanding Regions.

class

A scheduled, customized instance of a course. A class includes one or more student lab environments and an instructor class management view. Available through the Skytap Cloud Classrooms Extension.

CMV

Class Management View – An instructor access link that provides visibility and control over student lab environments in a class. Available through the Skytap Cloud Classrooms Extension.

CSV

Comma-Separated Values – A text file that uses the comma (,) character to delimit between values. CSV files can import directly into a worksheet application, such as Microsoft Excel.

concurrent SVMs

The number of Skytap Virtual Machines (SVMs) running simultaneously. To learn more, see How usage is calculated.

concurrent VMs

The number of virtual machines running simultaneously. To learn more, see How usage is calculated.

container

A lightweight, isolated, self-contained executable software package. A container holds all of the dependencies needed to enable the software package to run, including system resources, system libraries, and code. To learn more, see Using containers in Skytap Cloud.

container host

A VM running Docker, that has the Skytap Agent deployed, and is designated as a container host. To learn more, see Using containers in Skytap Cloud.

container registry

A repository that stores, manages, and distributes Docker container images. To learn more, see Using containers in Skytap Cloud.

course

A blueprint for classes scheduled through the Skytap Cloud Classrooms Extension. You define a course once and then reuse it create multiple classes that share similar settings.

cumulative storage

An aggregate, over the length of the billing cycle, of the amount of storage used on a hourly basis. To learn more, see How usage is calculated.

customer account

The primary account that includes all of your resources and users.

department

A group of users who share quota for SVM hours, Concurrent SVMs, and Storage. To learn more, see Managing departments.

EMEA

The computing region that generally provides the best performance for users in Western Europe. The data center for the EMEA region is located in London, England. To learn more, see Understanding Regions.

environment

A set of virtual machines (VM) with one or more disks, one or more networks, and configuration settings and metadata. You can save the exact state of an environment as a read-only template. To learn more, see Skytap Cloud quick start: Building your first environment.

FTP

File Transfer Protocol – A standard network protocol used to copy a file from one host to another over a TCP/IP-based network, such as the Internet.

group

A set of related users. Groups can share resources through projects. To learn more, see Managing groups.

guest OS

An operating system running on a virtual machine. This functions like an operating system running on a physical machine.

ICNR

Inter-Configuration Network Routing – Connects networks from different environments to a single, shared server. Without ICNR, environments are on isolated networks. To learn more, see Networking between environments.

import

The process of uploading a VM into Skytap Cloud. To learn more, see Overview: Importing VMs, LPARs, and vApps into Skytap Cloud.

IPsec

Internet Protocol Security – A protocol suite used by VPN connections to secure Internet Protocol (IP) communications. IPsec protects data flows between a pair of hosts (For example: computer users or servers), between a pair of security gateways (For example: routers or firewalls), or between a security gateway and a host.

limit

A hard cap placed on a user, department, or customer account usage of storage, SVM hours, concurrent SVMs, and concurrent VMs. Limits may apply to global usage or to usage in a particular region. To learn more, see Usage limits overview.

local keyboard

A physical keyboard connected to the computer that you are using to access Skytap Cloud.

local machine

The computer that you are using to access Skytap Cloud.

LPAR

Logical Partition – A virtual computer composed of a portion of the hardware resources of a computer, similar to a virtual machine (VM). An LPAR is created and managed at the firmware level of a Power server.

MAC address

A unique identifier assigned to most network adapters or network interface cards (NICs) by the manufacturer for identification, and used in the Media Access Control protocol sub-layer. Also known as an Ethernet Hardware Address (EHA), hardware address, adapter address, or physical address.

max settable limit

The highest usage limit that you can set for your account. To increase this value, contact support.

NAT

Network Address Translation – A networking feature that helps you connect environments that have overlapping network subnets. NAT prevents IP address conflicts by mapping an additional, unique IP address to every VM on a connected network. This NAT IP address is used for inbound and outbound communication with the connected network. To learn more, see Using Network Address Translation (NAT) to avoid IP address conflicts.

notification

An automated message used to monitor resource usage. Users can create notifications for their own accounts (see Monitoring your usage with email notifications), while administrators can create notifications for the entire customer account (see Setting up account-wide usage notification emails).

NTP

Network Time Protocol – a networking protocol developed to synchronize netowkr clocks (typicaly, of computers) over Internet Protocol (IP). To learn more, see NIST Authenticated NTP Service.

on-demand SVM hours

A reserve of short-term usage SVM hours allocated to provide bursting flexibility for your account.

overage

Any usage in excess of subscription level for SVM hours, Concurrent SVMs, or Storage.

Power

A particular type of CPU that supports IBM i, AIX, and Linux in Skytap Cloud.

Power VM

A Skytap Cloud virtual machine that is based on Power hardware. A Power VM can be considered the equivalent of an LPAR.

Private Network Connection

Used to send network traffic between an external network (like a network in your on-premises data center or another cloud service provider) and one or more Skytap Cloud virtual environments in your account. To learn more, see Overview of Private Network Connections and VPNs.

project

A set of shared templates, environments, and assets. Users gain access to shared resources by becoming a member of a project. To learn more, see Sharing resources with projects.

project role

A set of permissions assigned to a project member that determines which actions the member can perform on resources in the project. To learn more, see Understanding project roles.

public IP address

An IPv4 address assigned to create an access point for a VM, or to set up a VPN. A public IP address exposes every port on the VM to the public Internet. To enable this paid feature, talk to your sales representative. To learn more, see Using public IP addresses.

published service

A service that enables external access to a virtual machine using a single port on a virtual machine. This service can be used to enable access via RDP or SSH, for example. To learn more, see Accessing VMs with published services.

RDP

Remote Desktop Protocol – A proprietary protocol that allows you to access and interact with another computer using a graphical interface. This protocol was developed by Microsoft and is commonly used to access Windows VMs. By default, RDP connects over TCP port 3389.

region

A data center located in a unique geographic area. When you upload an asset or import a VM, you must specify its region. To learn more, see Understanding regions.

resource

An environment, template, or asset.

restricted user

A user role with limited permission to view and create resources in Skytap Cloud. To learn more, see User roles and access permissions.

schedule

An automation tool that controls actions for environments and templates. A schedule can automate the resources that are used, the actions performed (such as creating and deleting an environment), and the times that the actions execute. To learn more, see Automating actions with schedules.

shared drive

A regional repository of shared files, similar to a network file share. The shared drive is shared by all users in your account and can be mounted by all virtual machines in a region. To learn more, see Adding and sharing files with the shared drive.

sharing portal

An access client that can be used to share one or more VMs in an environment with users that don't have a Skytap account. For any VM or environment, you can publish a single URL that can be emailed or shared via other means. To learn more, see Sharing VMs and environments with sharing portals.

Skytap Cloud Classrooms Extension

An extension that adds lab and class management features to your Skytap Cloud account. To learn more, see Skytap Cloud Classrooms extension.

Skytap Helper

A tool that manages Windows VM hostnames. This tool can be downloaded from the public assets library. To learn more, see Synchronizing Windows hostnames and Skytap Cloud network hostnames with Skytap Helper.

SmartRDP

A remote access protocol used to directly connect to a VM without installing or running an RDP server. For instance, you can connect to any Linux VM without any additional installations or set-up. SmartRDP enables over-the-shoulder viewing for classes, demos, and troubleshooting. To learn more, see Accessing VMs with SmartRDP.

SRA client

Secure Remote Access client – A browser access client that provides quick access to Skytap virtual machine desktops. To learn more, see Accessing VMs with your browser.

SSO

Single Sign-On – An authentication framework that enables a user to have a single login name and password across a variety of SaaS products. To use this feature, you must enable your account for SSO, and then create user accounts for users to sign in via SSO. To learn more, see Using Single Sign-On.

standard user

A user role with permission to create and view resources in Skytap Cloud. To learn more, see User roles and access permissions.

storage

The amount of data storage space used by assets, environments, and templates. At the account level, this also includes the storage space used by any regional shared drives.

storage hours

The amount of data storage space used by assets, environments, and templates, on an hourly basis. At the account level, this also includes the storage space used by any regional shared drives.

student lab environment

A virtual environment automatically scheduled and provisioned by the Skytap Cloud Classrooms Extension.

subscription

The global or regional limit for concurrent SVMs, SVM hours, storage (GB), networks, and public IP addresses defined in your contract. You can exceed your account subscription by setting a higher limit for max concurrent SVMs, SVM hours, and storage usage. You are charged a premium for this additional usage.

supported browser

A modern browser that provides the necessary technical capabilities to display the SRA client. Supported browsers include the latest versions of: Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari, and Microsoft Internet Explorer 11. For more information, see Access requirements.

SVMs

Skytap Virtual Machine units – A unit of measurement used to calculate virtual machine usage, based on the number of CPU cores and the amount of RAM (in GB) for a VM. The highest of these values determines the SVM value. For example, a VM with 2 CPU cores and 4 GB of RAM is calculated as 4 SVMs. To learn more, see How usage is calculated.

SVM hours

A unit of measurement that corresponds to the total number of hours that your account has run VMs, translated into their SVM equivalents. 1 SVM hour is equivalent to 1 SVM running for 1 hour. To learn more, see How usage is calculated.

template

A read-only copy of an environment that can be used to back up critical environments. It acts like a blueprint for new environments. To learn more, see Saving an environment as a template.

US-Central

The computing region that generally provides the best performance for users in central areas of North America. The data center for the US-Central region is located in Dallas, Texas. To learn more, see Understanding Regions.

US-East

One of two computing regions that generally provide the best performance for users in Eastern North America and parts of Western Europe. The data center for the US-East region is located in Sterling, Virginia. To learn more, see Understanding Regions.

US-East-2

One of two computing regions that generally provide the best performance for users in Eastern North America and parts of Western Europe. The data center for the US-East region is located in Washington, D.C. To learn more, see Understanding Regions.

US-West

The computing region that generally provides the best performance for users in Western North America. The data center for the US-West region is located in Tukwila, Washington. To learn more, see Understanding Regions.

usage

The consumption of resources (SVMs and storage) for your customer account. SVM usage is charged by the minute (for example, if you ran a VM from 10:00 AM to 10:02 AM, it would result in two minutes of usage; if you ran the same VM again from 10:05 AM to 10:15 AM, you'd be charged for an additional 10 minutes of usage). To learn more, see How usage is calculated.

user account

An individual account within your customer account. A user account comprises a login name, password, and user role for a single user.

user manager

A user role with permission to create and view resources and user accounts in Skytap Cloud. To learn more, see User roles and access permissions.

VM

Virtual Machine – A virtual computer or server hosted within a data center. A VM runs a full operating system and applications. Each VM has virtual resources, including CPU, RAM, file system storage, CD/DVD drive, and network interfaces.

VM sequencing

A user-determined start and stop order for multiple VMs in an environment so that required services and data from specific VMs are available for dependent VMs. To learn more, see VM sequencing.

VPN

Virtual Private Network – A secure connection between an environment and your local network. After a VPN connection is established, your all virtual machines have access to systems in the connected environment. To learn more, see Overview of Private Network Connections and VPNs.

WAN

Wide Area Network – Includes VPN and Private Network Connections. WANs allow you to connect external networks (like the network in your corporate data center) to networks in your Skytap Cloud virtual environments. To learn more, see Managing VPNs and Private Network Connections.

WPAR

Workload Partition – A software partition that has its own memory, file space, network, and security, separate from other partitions, but that shares AIX libraries with other partitions. A WPAR is similar to an LPAR (Logical Partition), except that it is created and managed in software, rather than at the firmware level of the server.

x86

The most common type of CPU for Windows and Linux VMs in Skytap Cloud.