Error message: “The operation failed because the VM is already suspended.”

Error description

Generally, this error occurs when you try to change the power state of a VM that was suspended (or hibernated) from within the guest OS. In such cases, the VM appears to be running in the Skytap web interface.

A Skytap service periodically checks all Skytap VMs to make sure that the Skytap web interface accurately shows the VMs actual power state. In some cases, the service may lag a power-state change that was initiated from within the guest OS.


In most cases, you can wait a few minutes for the Skytap service to update the power state of the VM. Alternatively, you can manually suspend suspend or shut down shut down, and then resume or restart resume the VM.