• Course Manager by Skytap overview
  • Instructor-led training overview
  • On-demand labs overview
• Preparing a template
  • Installing CMHelper on a VM
  • Installing CMSysHelper on a VM
• Creating a course
  • Adding learning content to a course
    • Editing a Manual
  • Adding lab actions to a course
  • Adding script packages to a course
  • Adding lifecycle scripts to a course
  • Editing a course
  • Deleting a course
• Creating and managing instructor-led training events
  • Creating and scheduling an event
    • Adding learning content to an event
    • Customizing email messages for an event
    • Editing an event
    • Deleting an event
  • Preparing for the event
  • Delivering the event
  • Viewing the event activity summary
  • Using event scheduling
    • Scheduling a recurrent event
    • Scheduling a non-recurrent event
    • Viewing event schedules
    • Using delayed provisioning
• Creating and managing on-demand labs
  • Using consumption control measures
  • Creating a lab
    • Adding learning content to a lab
    • Deleting a lab
  • Managing labs
  • Using the request portal – a guide for Lab and Event Manager users
• Using the Learning Console – a guide for lab end users
  • Using the Manual in the Learning Console
  • Using Resources in the Learning Console
  • Using File Drop in the Learning Console
• Using the Learning Console in preview mode
• Viewing Learning Console activity
• Managing your user account
• Administering Course Manager by Skytap
  • Managing users
  • Managing account settings
    • Editing an email body
  • Using tags with Course Manager
  • Using commands, scripts, and the Virtual Browser
  • Using custom data attributes
  • Using metadata attributes
  • Course Manager Reporting
  • Using Course Manager fields for Skytap reporting
• Course Manager FAQ

Using the Learning Console in preview mode

When you use the Course Manager Learning Console in preview mode, Course Manager doesn’t record your Manual and lab action activity, or display it on the lab end user’s Activity page, the event Activity Summary page, or Course Manager reports.

Viewing the Learning Console in preview mode for an event participant

To view the Learning Console in preview mode for an event participant

1. In the Course Manager navigation bar, click Events. The Events page displays.

2. Click one of the following tabs:

   • In Progress – For an event currently in progress.
   • Upcoming – For an event in the future.
3. Click the name of the event. The event details page displays.
4. On the event details page, click the Participants tab.

5. Choose one of the following to display the event participant’s Learning Console in preview mode:

   • Click (Preview) next to the participant name in the Instructors or Students section.
   • Click the drop-down menu next to the participant name in the Instructors or Students section, and then click Open user link (preview).

Viewing the Learning Console in preview mode for an on-demand lab

To view the Learning Console in preview mode for an on-demand lab

1. In the Course Manager navigation bar, click All Labs. The Labs page displays.

   The term Lab in the Course Manager interface is configurable for your account and may be replaced by another term such as Demo.

2. Click the Active tab.

3. Choose one of the following to display the lab’s Learning Console in preview mode:

   • Click (Preview) next to the lab name.
   • Click the drop-down menu next to the lab name, and then click Open user link (preview).

   You can also Open user link (preview) from the Lab actions drop-down menu on the details page for a lab.

Using preview mode

When you view the Learning Console in preview mode

• A banner displays at the top of the Manual and an additional option displays at the top of the Lab Actions menu to show that your activity isn’t being recorded and won’t display on the lab end user’s Activity page, the event Activity Summary page, or Course Manager reports.

  

  

  Notes

  • Click the link in the Manual banner or the additional option in the Lab Actions menu to switch to the lab end user's view of the Learning Console and begin recording your activity.
  • To close the Learning Console preview without switching to the lab end user's view, close the browser tab.
• You can visit all pages in the Manual, even if lab end users can’t visit some pages until they execute commands or scripts or answer questions in the Manual.

• If you click command or script shortcuts in the Manual, the icons don’t update (but the commands or scripts are executed in the VMs).

  If you click a script Manual shortcut or script lab action in preview mode when no Script Host is available, Course Manager prepares the Script Host and notifies you that a VM should be available shortly. Wait a few minutes, and then click the script shortcut or action again (when the Script Host is available) to execute the script.

• You can’t click (Mark Done & Continue), (Mark Done), (Mark Not Done), (End Lab), (Mark Done & End Lab), or (Continue) in the Manual.
• You can’t click End lab from the Configuration menu in the Content Pane.
• You can’t answer questions in the Manual.

• If the lab end user’s Manual hasn’t been accessed except in preview mode:

  • The progress indicator next to the lab end user’s name on the event details or Labs page displays Manual not yet accessed when you hover over it, and the lab end user’s Activity page displays no Manual activity.

    

  • If you publish updates to the Manual, the lab end user sees the updates.
  • If you mark a Manual inactive, the lab end user doesn’t have access to it.