Troubleshooting the VM Agent

This module helps you troubleshoot your container in Skytap.

If you can’t connect to a container hosted on a CentOS, RHEL, or Fedora VM after it was suspended and then resumed, you may have to manually configure IP forwarding. See Optional Linux post-installation steps: IP forwarding problems.

Before you begin

Open the container VM.
List the containers in the VM: docker ps -a.

Note the CONTAINER ID for the skytap/agent image.

What is the status of the skytap/agent container?

skytap/agent isn't in the list.

skytap/agent is listed but it's paused.

skytap/agent is listed but its status doesn't display up.

skytap/agent is listed and its status is up, but I still can't connect to it.