Contact your access provider for help
For the fastest response, contact your administrator, instructor, or the person who provided you with access for help with this issue.
Kyndryl Cloud Uplift is a public cloud that provides the infrastructure for the virtual machines you’re using. Kyndryl Cloud Uplift Support is unable to manage data, accounts, or applications within the VMs, including the following:
- Missing or incorrect user names and passwords.
- Applications or databases on the VM that won’t load or that don’t work properly.
- Extending access time for a sharing portal.
- Restoring a VM back to a previous state.
- Giving you access to start or stop a VM.
If you’re a Kyndryl Cloud Uplift user with access to edit the environment, see:
