• What’s new
  • Archive of 2024 What’s New
  • Archive of 2023 What’s New
  • Older What’s New pages
• Getting started
• Creating a Skytap on Azure account
  • Adding a region to a Skytap on Azure account
  • Removing a region from a Skytap on Azure account
• User Guide
• Admin Guide
• Developer tools
  • Getting started with the Skytap dynamic inventory for Ansible
  • Using containers in Skytap
  • Using the Skytap plugin for Jenkins
  • Using PowerShell with Skytap
  • Getting started with Puppet in Skytap
  • Using the Skytap Terraform provider
    • Getting started with the Skytap Terraform provider
    • Terraform provider reference guide
  • Using the Skytap Automation Pack for IBM UrbanCode Deploy
  • Overview of the Skytap provider for Vagrant
    • Skytap provider for Vagrant installation requirements
    • Skytap provider for Vagrant quick start
    • Modifying Skytap VMs and environments created by Vagrant
    • Troubleshooting the Skytap provider for Vagrant and known issues
    • Creating a Vagrantfile
    • Supported Vagrant commands
  • Using the Skytap automation pack for Visual Studio Team Foundation Server
• REST API
  • API quick start
  • v1 reference
  • v2 reference
  • Example scripts and clients
  • Best practice - Checking for busyness
  • Exporting CSV reports from the API
  • HTTP status codes
  • API troubleshooting
  • Support and terms of use
• Skytap Course Manager
• FAQs
  • How do I find the VM user name and password?
  • I can’t sign in to my account. How do I reset my password or find my user name?
  • What connection types work between VMs in the same environment?
  • How does Skytap generate the VM DNS name?
  • Why can’t I connect to a published service running on a VM?
  • What IP addresses and port ranges does Skytap use?
  • Can I recover deleted resources?
  • Does Skytap have regular maintenance windows?
  • Does Skytap support load balancing?
  • How do I access the BIOS for a VM?
  • How do I access the System Management Services console for an AIX VM?
  • How do I take a snapshot of an environment?
  • How does Skytap measure storage?
  • Operating systems in Skytap VMs
  • Skytap licensed titles FAQ
  • Why does my Windows VM reboot after I add it to an environment?
  • Why is my operation pending?
• Troubleshooting
  • Skytap error messages
• Glossary
• Support contact information and SLA

Support and terms of use

 

For troubleshooting help, see API troubleshooting.

If you experience issues with our documented APIs, contact Skytap support at support@skytap.com.

Please include the following information with your support request:

• HTTP request headers and body.
• Response headers and body.
• Date and time the API request was made.
• Your Skytap user name.

 

By using the Skytap API, you agree to the Skytap Terms of Use.