Troubleshooting SRA error message 771

Error message

‘Browser error. Close the browser and retry your SRA client session. If this error appears again, clear your browser cache or retry with another supported browser. (771)’

Error description

Your SRA browser client session was interrupted.

Resolution

Try refreshing the page in your browser. If you’re connecting to the VM using the RDP SRA browser session connection type, suspend and then re-run the VM.