• What’s new
  • Archive of 2024 What’s New
  • Archive of 2023 What’s New
  • Older What’s New pages
• Getting started
• Creating a Skytap on Azure account
  • Adding a region to a Skytap on Azure account
  • Removing a region from a Skytap on Azure account
• User Guide
• Admin Guide
• Developer tools
  • Getting started with the Skytap dynamic inventory for Ansible
  • Using containers in Skytap
  • Using the Skytap plugin for Jenkins
  • Using PowerShell with Skytap
  • Getting started with Puppet in Skytap
  • Using the Skytap Terraform provider
    • Getting started with the Skytap Terraform provider
    • Terraform provider reference guide
  • Using the Skytap Automation Pack for IBM UrbanCode Deploy
  • Overview of the Skytap provider for Vagrant
    • Skytap provider for Vagrant installation requirements
    • Skytap provider for Vagrant quick start
    • Modifying Skytap VMs and environments created by Vagrant
    • Troubleshooting the Skytap provider for Vagrant and known issues
    • Creating a Vagrantfile
    • Supported Vagrant commands
  • Using the Skytap automation pack for Visual Studio Team Foundation Server
• REST API
  • API quick start
  • v1 reference
  • v2 reference
  • Example scripts and clients
  • Best practice - Checking for busyness
  • Exporting CSV reports from the API
  • HTTP status codes
  • API troubleshooting
  • Support and terms of use
• Skytap Course Manager
• FAQs
  • How do I find the VM user name and password?
  • I can’t sign in to my account. How do I reset my password or find my user name?
  • What connection types work between VMs in the same environment?
  • How does Skytap generate the VM DNS name?
  • Why can’t I connect to a published service running on a VM?
  • What IP addresses and port ranges does Skytap use?
  • Can I recover deleted resources?
  • Does Skytap have regular maintenance windows?
  • Does Skytap support load balancing?
  • How do I access the BIOS for a VM?
  • How do I access the System Management Services console for an AIX VM?
  • How do I take a snapshot of an environment?
  • How does Skytap measure storage?
  • Operating systems in Skytap VMs
  • Skytap licensed titles FAQ
  • Why does my Windows VM reboot after I add it to an environment?
  • Why is my operation pending?
• Troubleshooting
  • Skytap error messages
• Glossary
• Support contact information and SLA

Support and terms of use

 

For troubleshooting help, see API troubleshooting.

If you experience issues with our documented APIs, visit the Skytap support site.

If you need to submit a support request, click the Submit a request link and provide the information requested by the form.

 

By using the Skytap API, you agree to the Skytap Terms of Use.