This section contains frequently asked questions.
- Can I connect to a public IP address or published service from another VM in the same environment?
- Can I recover deleted resources?
- Does Skytap Cloud have regular maintenance windows?
- Does Skytap Cloud support load balancing?
- How are direct RDP and SmartRDP different?
- How do I access the BIOS for a VM?
- How do I access the System Management Services console for an AIX VM?
- How do I boot an AIX VM into maintenance mode?
- How do I find the VM user name and password?
- How do I manage SPLA, IBM i, and other licensed titles?
- How do I take a snapshot of an environment?
- How does Skytap Cloud measure storage?
- I can’t sign into my account. How do I reset my password or find my user name?
- What IP addresses and port ranges does Skytap Cloud use?
- Which VM operating systems does Skytap Cloud support?
- Why can’t I connect to a published service running on a VM?
- Why does my Windows VM reboot after I add it to an environment?
- Why is my operation pending?