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Help and Documentation

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    • Archive of 2025 What’s New
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  • Getting started
  • Creating a Kyndryl Cloud Uplift on Azure account
    • Adding a region to a Kyndryl Cloud Uplift on Azure account
    • Removing a region from a Kyndryl Cloud Uplift on Azure account
  • User Guide
  • Admin Guide
  • Developer tools
    • Getting started with the Kyndryl Cloud Uplift dynamic inventory for Ansible
    • Using containers in Kyndryl Cloud Uplift
    • Using the Kyndryl Cloud Uplift plugin for Jenkins
    • Using PowerShell with Kyndryl Cloud Uplift
    • Getting started with Puppet in Kyndryl Cloud Uplift
    • Using the Terraform provider
      • Getting started with the Terraform provider
      • Terraform provider reference guide
    • Using the Kyndryl Cloud Uplift Automation Pack for IBM UrbanCode Deploy
    • Overview of the Kyndryl Cloud Uplift provider for Vagrant
      • Kyndryl Cloud Uplift provider for Vagrant installation requirements
      • Kyndryl Cloud Uplift provider for Vagrant quick start
      • Modifying Kyndryl Cloud Uplift VMs and environments created by Vagrant
      • Troubleshooting the Kyndryl Cloud Uplift provider for Vagrant and known issues
      • Creating a Vagrantfile
      • Supported Vagrant commands
    • Using the Kyndryl Cloud Uplift automation pack for Visual Studio Team Foundation Server
  • REST API
    • API quick start
    • v1 reference
    • v2 reference
    • Example scripts and clients
    • Best practice - Checking for busyness
    • Exporting CSV reports from the API
    • HTTP status codes
    • API troubleshooting
    • Support and terms of use
  • Course Manager
  • FAQs
    • How do I find the VM user name and password?
    • I can’t sign in to my account. How do I reset my password or find my user name?
    • What connection types work between VMs in the same environment?
    • How does Kyndryl Cloud Uplift generate the VM DNS name?
    • Why can’t I connect to a published service running on a VM?
    • What IP addresses and port ranges does Kyndryl Cloud Uplift use?
    • Can I recover deleted resources?
    • Does Kyndryl Cloud Uplift have regular maintenance windows?
    • Does Kyndryl Cloud Uplift support load balancing?
    • How do I access the BIOS for a VM?
    • How do I access the System Management Services console for an AIX VM?
    • How do I take a snapshot of an environment?
    • How does Kyndryl Cloud Uplift measure storage?
    • Operating systems in Kyndryl Cloud Uplift VMs
    • Kyndryl Cloud Uplift licensed titles FAQ
    • Why does my Windows VM reboot after I add it to an environment?
    • Why is my operation pending?
  • Troubleshooting
    • Kyndryl Cloud Uplift error messages
  • Glossary

FAQs

This section contains frequently asked questions.

  • Can I connect to a public IP address or published service from another VM in the same environment?
  • Can I recover deleted resources?
  • Does Kyndryl Cloud Uplift have regular maintenance windows?
  • Does Kyndryl Cloud Uplift support load balancing?
  • How do I access the BIOS for a VM?
  • How do I access the System Management Services console for an AIX VM?
  • How do I boot an AIX VM into maintenance mode?
  • How do I find the VM user name and password?
  • How do I manage SPLA, IBM i, and other licensed titles?
  • How do I take a snapshot of an environment?
  • How does Kyndryl Cloud Uplift measure storage?
  • I can’t sign in to my account. How do I reset my password or find my user name?
  • What IP addresses and port ranges does Kyndryl Cloud Uplift use?
  • Which VM operating systems does Kyndryl Cloud Uplift support?
  • Why can’t I connect to a published service running on a VM?
  • Why does my Windows VM reboot after I add it to an environment?
  • Why is my operation pending?

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