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    • How do I find the VM user name and password?
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    • What connection types work between VMs in the same environment?
    • How does Skytap generate the VM DNS name?
    • Why can’t I connect to a published service running on a VM?
    • What IP addresses and port ranges does Skytap use?
    • Can I recover deleted resources?
    • Does Skytap have regular maintenance windows?
    • Does Skytap support load balancing?
    • How do I access the BIOS for a VM?
    • How do I access the System Management Services console for an AIX VM?
    • How do I take a snapshot of an environment?
    • How does Skytap measure storage?
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    • Why does my Windows VM reboot after I add it to an environment?
    • Why is my operation pending?
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FAQs

This section contains frequently asked questions.

  • Can I connect to a public IP address or published service from another VM in the same environment?
  • Can I recover deleted resources?
  • Does Skytap have regular maintenance windows?
  • Does Skytap support load balancing?
  • How do I access the BIOS for a VM?
  • How do I access the System Management Services console for an AIX VM?
  • How do I boot an AIX VM into maintenance mode?
  • How do I find the VM user name and password?
  • How do I manage SPLA, IBM i, and other licensed titles?
  • How do I take a snapshot of an environment?
  • How does Skytap measure storage?
  • I can’t sign in to my account. How do I reset my password or find my user name?
  • What IP addresses and port ranges does Skytap use?
  • Which VM operating systems does Skytap support?
  • Why can’t I connect to a published service running on a VM?
  • Why does my Windows VM reboot after I add it to an environment?
  • Why is my operation pending?

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