Skytap error messages
If you’re experiencing issues with Skytap, this page can help you find the cause and solution.
SRA Error codes
- Troubleshooting SRA error message 512
- Troubleshooting SRA error message 513
- Troubleshooting SRA error message 514
- Troubleshooting SRA error message 515
- Troubleshooting SRA error message 519
- Troubleshooting SRA error message 520
- Troubleshooting SRA error message 521
- Troubleshooting SRA error message 522
- Troubleshooting SRA error message 523
- Troubleshooting SRA error message 771
- Troubleshooting SRA error message 776
- Troubleshooting SRA error message 769
Import errors
VMware Tools errors
- Error message: ‘The VM guest OS is not responding. Wait a few minutes and try again.’
- Error message: ‘The operation failed because VMware Tools is not installed. Please install VMware Tools.’
- Error message: ‘The operation failed because VMware Tools is still loading. Please try again momentarily.’
Networking errors
- Error message: ‘A MAC address conflict occurred during the operation.’
- Error message: ‘The operation failed because there are no IP addresses remaining in the NAT pool of one of the networks.’
- Error message: ‘The public IP address is already connected to a running machine. IP: [IP address]’
- Error message: ‘The server could not be reached. Please check your internet connection and try again.’
Account error messages
- Error message: ‘This operation would result in a quota violation. The operation would exceed the Metered RAM limit…’
- Error message: ‘This operation would result in a quota violation. The operation would exceed the Metered RAM hours limit…’
Error messages in other areas of Skytap
- Error message: “The VM you are viewing can no longer be found. It may have been deleted or you may no longer have access to it.”
- Error message: “The VMs you are viewing can no longer be found. They may have been deleted or you may no longer have access to them.”
- Error message: ‘The environment you are viewing can no longer be found. It may have been deleted or you may no longer have access to it.’
- Error message: ‘The operation cannot be performed at this time. Please try again or contact support.’
- Error message: “The operation failed because the VM is already suspended.
- Error message: ‘The VMs are set to ‘Do not run’ in the VM sequencing settings. Either edit the VM sequencing settings or start the VMs individually using the VM run buttons.’
- Resolving ‘duplicate SID’ errors in a Windows domain
- Error messages for tags and labels