- Skytap overview
- Access requirements
- Creating environments
- Importing VMs into Skytap
- Preparing Power LPARs for import into Skytap
- Preparing x86 VMs and vApps for import
- Importing VMs using the VM Imports page
- Importing Power LPARs into Skytap
- Importing IBM i workloads into Skytap using NIS
- Importing IBM i workloads into Skytap using IBM Cloud Storage Solutions for i (ICC)
- Importing IBM i workloads into Skytap using direct transfer
- Creating a Skytap AIX VM from a mksysb image
- Creating a mksysb from an AIX VM in Skytap
- Downloading IBM-hosted AIX VMs and importing them into Skytap
- Additional ways to import Power LPARs into Skytap
- Testing imported VMs
- Resolving import errors
- Running and stopping VMs
- Accessing VMs
- Accessing VM desktops from a browser
- Testing access requirements with Connectivity Checker
- Using audio with a VM
- Using an SSH connection in a browser client session
- Copy and paste text between the local machine and a VM
- Insert text into a Power VM
- Keyboard shortcuts for browser client views
- Improving browser client performance
- Optional URL parameters for sharing an SRA browser client view
- Accessing VMs with RDP
- Accessing VM desktops from a browser
- Transferring files to a VM
- Editing environments and networks
- Adding VMs to an environment
- Multi-attach storage for Power VM environments
- Locking environments
- Editing VMs
- VM hardware and guest OS settings
- Editing VM CPUs and RAM
- Enabling nested virtualization
- Upgrading VM hardware versions
- Using an international keyboard layout with a VM
- Editing VM BIOS clock sync settings
- Adding or extending a virtual disk
- Deleting a virtual disk
- Enabling audio for a VM
- Enabling SSH on a VM for use in SRA browser client sessions
- IBM i default license program packages (LPPs)
- IBM i optional license program packages (LPPs)
- Overview of Precisely Assure MIMIX™ Software on Skytap VMs
- Installing Precisely Assure MIMIX™ Software on Skytap VMs
- VM network settings
- Storing VM credentials
- Licensing the guest OS
- Installing and upgrading VMware Tools - Linux
- Installing and upgrading VMware Tools - Windows
- Improving operating system or application performance within the VM
- VM hardware and guest OS settings
- Adding containers and container hosts
- Managing networks
- Network overview
- Viewing the network topology for an environment
- Using multiple networks in an environment
- Networking between environments
- Editing an automatic network
- Connecting an environment network to a VPN or Private Network Connection
- Manually configuring domain name servers
- Exposing and blocking public Internet access to VMs
- Accessing VMs with published services
- Using public IP addresses
- Attaching a static public IP address to a VM
- Adding a managed DNS name and public IP address to a VM
- Editing a managed VM DNS name
- How does Skytap generate the VM DNS name?
- Detaching a static public IP address or DNS name from a VM
- What is the difference between static public IPs and dynamic public IPs with DNS?
- Troubleshooting issues connecting to a public IP address or Skytap-managed DNS name
- Issue - I can’t access the public Internet from my VM.
- Deleting a network
- Moving a VM to a different environment
- Deleting VMs
- Sharing VMs and environments with sharing portals
- Sharing resources with projects
- Adding a shared template to your account
- Saving an environment as a template
- Understanding regions
- Managing your account settings
- Viewing your current usage and usage limits
- Best practices
- Automating VMs and environments
- CI/CD reference architectures
- IBM i Data Protection and Resiliency Solutions
- Creating recovery copies of VMs and environments
- Disaster recovery reference architectures
- Monitoring your usage with email notifications
- Organizing resources with labels and tags
- Security best practices
- Using Skytap for demos
- Using Skytap for training classes
- Knowledge base
- Skytap security improvements: Deprecation and end of life (EOL) notices
- How to add notes to VMs, environments, templates, and assets
- How to change the name of a VM
- How to change the name or description of an environment
- How to check VM hardware version
- How to connect to a VM from an iPad or iPhone
- How to connect to Skytap using a private WAN connection
- How to delete environments
- How to export a list of environments, templates, or assets
- How to export VMs
- How to find the ID for a VM, VPN, environment, or template
- How to find the Instance URL for a Skytap on Azure account
- How to find the IP addresses for a VM
- How to find the network gateway IP address
- How to find your user name and API security token
- How to generate an API security token for your account
- Guide to the Dashboard
- Protecting a VM that is exposed to the internet or compromised
- Time zones and UTC offsets
- Understanding storage in Skytap
- Using search
- Using Windows in Skytap
- Using Power VMs in Skytap
- Differences between Power and x86 VMs
- IBM i FAQ
- Viewing system reference codes for an IBM i VM in Skytap
- Applying PTFs to an IBM i VM in Skytap
- Manually refreshing IBM i licenses
- Refreshing IBM i licenses with LICKEY
- Booting an AIX VM into maintenance mode
- Configuring TCP/IP network settings for an AIX VM
- Connecting to an AIX VM with X Windows
- Importing Power VMs into Skytap
- Known issues for Power VMs in Skytap
- Preserving AIX disk numbering with ghostdev
- Overview of Assure MIMIX™ Software
- Installing Assure MIMIX™ Software on Skytap VMs
- Editing VMs outside of Skytap
- Troubleshooting connections to a Skytap VM from a Windows 10 computer?
- Troubleshooting
Error message: ‘The server could not be reached. Please check your internet connection and try again.’
Error description
Generally, this error occurs when a request times out. This may be because:
-
Your internet connection dropped.
or
-
You have high latency in your network connection.
or
-
The environment isn’t available.
Resolution
- Verify that you have a network connection, and then refresh the page.
- Check your internet connection to make sure you meet the minimum access requirements for accessing Skytap VMs. For instructions, see Using the Connectivity Checker.
Advanced troubleshooting
If you’re still experiencing issues, contact (support@skytap.com).
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