• Skytap Cloud overview
• Access requirements
• Creating an environment
  • Creating an environment from a template
    • Skytap Cloud public templates
      • Ansible dynamic inventory
      • Cloud Foundry v2 public template
      • Command Line Interface public template
      • ESXi public template
      • Puppet public template
      • Zevenet CE load balancer public template
      • Configuring an Ubuntu Server VM created from a Skytap public template
  • Copying an environment
  • Overview: Importing VMs into Skytap Cloud
    • Preparing x86 VMs and vApps for import
    • Importing VMs using the VM Imports page
      • Creating MD5 hash values for VM imports
      • Retrying a failed import
    • Importing VMs using the Advanced Import Appliance
      • Setting up the Advanced Import Appliance
      • Updating the Advanced Import Appliance
      • Troubleshooting the Advanced Import Appliance
    • Shipping VMs to Skytap with the Advanced Import Service
    • Importing Power VMs into Skytap Cloud
      • Creating a Skytap Cloud AIX VM from a mksysb image
      • Creating a mksysb from an AIX VM in Skytap Cloud
      • Importing AIX LPARs into Skytap Cloud
    • Downloading IBM-hosted AIX VMs and importing them into Skytap Cloud
    • Testing imported VMs
    • Resolving import errors
  • Building a VM from an ISO
• Running and stopping VMs
• Accessing VMs
  • Accessing VM desktops from a browser
    • Testing access requirements with Connectivity Checker
    • Using audio with a VM
      • Troubleshooting VM audio
    • Using an SSH connection during a browser client session
    • Copy and paste text between the local machine and a VM
    • Keyboard shortcuts for browser client views
    • Improving browser client performance
    • Optional URL parameters for sharing an SRA browser client view
  • Accessing VMs with SmartRDP
• Transferring files to a VM
  • Adding and sharing files with the Assets page
  • Adding and sharing files with the shared drive
    • Using the shared drive with a custom DNS server or static IP addresses
    • Troubleshooting issues with the shared drive
  • Using ISO files
  • Using Skytap Cloud public assets
• Editing environments and networks
  • Adding VMs to an environment
  • Editing VMs
    • VM hardware and guest OS settings
      • Editing VM CPUs and RAM
      • Enabling nested virtualization
      • Upgrading VM hardware versions
      • Using an international keyboard layout with a VM
      • Editing VM BIOS clock sync settings
      • Adding or extending a virtual disk
      • Deleting a virtual disk
      • Enabling audio for a VM
      • Enabling SSH on a VM for use in SRA browser client sessions
    • VM network settings
      • Attaching VMs to networks
      • Adding secondary IP addresses
      • Editing VM MAC address
      • Editing VM hostname or primary IP address
      • Enabling promiscuous mode
      • Using static IP addresses
      • Ensuring unique hostnames for Windows VMs
    • Storing VM credentials
    • Licensing the guest OS
    • Installing and upgrading VMware Tools - Linux
    • Installing and upgrading VMware Tools - Windows
    • Improving operating system or application performance within the VM
  • Adding containers and container hosts
    • Getting started with containers
    • About the container host
    • Creating a container host
      • Enable IP address forwarding for a container host
    • Adding containers to a container host
    • Managing individual containers
    • Containers: Known issues
    • Troubleshooting the VM Agent
  • Managing networks
    • Network overview
      • Default host-naming behavior
      • What is the difference between automatic and manual networks?
    • Viewing the network connections in an environment
    • Using multiple networks in an environment
      • Creating an automatic network
      • Creating a manual network
      • Routing between networks in the same environment
      • Avoiding restricted subnets and IP addresses
    • Networking between environments
      • Using NAT to avoid IP address conflicts
    • Editing an automatic network
      • Editing the network NAT subnet
    • Connecting an environment network to a VPN or Private Network Connection
    • Manually configuring domain name servers
    • Exposing and blocking public Internet access to VMs
      • Accessing VMs with published services
        • Adding published services
        • Connecting to a published service
        • Troubleshooting my connection to a published service
        • Removing a published service
        • Example - Accessing VMs with RDP
        • Example - Accessing VMs with SSH
      • Using public IP addresses
        • Attaching a static public IP address to a VM
        • Adding a managed DNS name and public IP address to a VM
        • Editing a managed VM DNS name
        • How does Skytap Cloud generate the VM DNS name?
        • Detaching a static public IP address or DNS name from a VM
        • What is the difference between static public IPs and dynamic public IPs with DNS?
        • Troubleshooting issues connecting to a public IP address or Skytap-managed DNS name
      • Issue - I can’t access the public Internet from my VM.
    • Deleting a network
  • Moving a VM to a different environment
  • Deleting VMs
• Sharing VMs and environments with sharing portals
  • Creating a sharing portal
    • Overview of sharing portal options
    • How to create custom HTML content for a sharing portal
    • Custom content tab – starter templates
    • Custom content tab - allowed HTML
  • Using a VM or environment from a sharing portal URL
  • Finding and sharing the URL for a sharing portal
  • Exporting sharing portal information and URL(s)
  • Disabling or deleting a sharing portal
• Sharing resources with projects
  • Creating and deleting projects
  • Adding and removing environments
  • Adding and removing templates
  • Adding and removing assets
  • Adding and removing users
  • Adding and removing groups
  • Understanding project roles
  • Finding project resources
• Saving an environment as a template
  • Copying a template
  • Deleting templates
• Understanding regions
  • Copying an environment to another region
  • Copying a template to another region
  • What to expect when you copy an environment or template
• Managing your account settings
  • Changing your default region
  • Changing your marketing email preferences
  • Changing your password
  • Changing your user account time zone
  • Finding your shared drive credentials
  • Finding your primary administrator
  • Finding your Skytap user role
  • Finding your username and API token
  • Resetting your API token
• Viewing your current usage and usage limits
  • Viewing recent activity for an environment
• Best practices
  • Automating VMs and environments
    • Automatically suspend or shut down inactive environments
      • Sending keep-alive messages from a VM
      • Troubleshooting automatic shutdown
    • Automating actions with schedules
      • Adding a new schedule to an environment or template
      • Editing an existing schedule
      • Deleting a schedule
    • Controlling the order of VM startup with VM sequencing
    • Accessing the VM metadata service
    • Using the Skytap Cloud Command Line Interface
      • Command Line Interface Reference
  • CI/CD reference architectures
    • Jenkins build farm
    • Functional test environments
    • Systems integration test environments
  • Creating recovery copies of VMs and environments
  • Disaster recovery reference architectures
    • On-premises data center to Skytap Cloud—cold recovery
    • On-premises data center to Skytap Cloud—warm recovery
    • Skytap Cloud region-to-region—cold recovery
    • Skytap Cloud region-to-region—warm recovery
  • Monitoring your usage with email notifications
  • Organizing resources with labels and tags
    • Adding and removing labels for environments
    • Adding and removing labels for templates
    • Adding and removing labels for VMs and other resources
    • Adding and removing tags for environments
    • Adding and removing tags for templates
    • Error messages for tags and labels
  • Security best practices
  • Using Skytap Cloud for demos
  • Using Skytap Cloud for training classes
    • Choosing an environment architecture and remote connection method
    • Creating class lab environments
    • Best practices for preparing student VMs
    • Preparing for and delivering a training class
    • Skytap integration for Canvas
      • Install and configure the Skytap integration for Canvas
      • Add a lab environment to a Canvas course module
• Knowledge base
  • Changing the name of a VM
  • Changing the name or description of an environment
  • Checking VM hardware version
  • Connecting to a VM on an iPad or iPhone
  • Connecting to Skytap Cloud using a private WAN connection
  • Deleting environments
  • Determining usage of the shared drive
  • Editing VMs outside of Skytap Cloud
    • Compressing VMX files to OVA for import
    • Converting a physical machine to a VM
    • Converting non-VMware-based VMs for import
    • Converting OVF files to VMX for use with VMware Converter
    • Shrinking VM disks
  • Exporting a list of environments, templates, or assets
  • Exporting VMs
  • Finding the ID for a VM, VPN, environment, or template
  • Finding the IP addresses for a VM
  • Finding the network gateway IP address
  • Guide to the Dashboard
  • Leaving notes on VMs, environments, templates, and assets
  • Protecting a VM that is exposed to the internet or compromised
  • Time zones and UTC offsets
  • Understanding storage in Skytap Cloud
  • Using search
  • Using Windows in Skytap Cloud
    • Managing Windows hostnames with Skytap Cloud Helper
    • Running a Windows domain
    • Fixing duplicate SID errors for Windows networking
    • Resolving prompts to reactivate a Windows license
  • Using Power VMs in Skytap Cloud
    • Differences between Power and x86 VMs
    • Connecting to an AIX VM with X Windows
    • Importing Power VMs into Skytap Cloud
    • Booting an AIX VM into maintenance mode
    • Known issues for Power VMs in Skytap Cloud
    • Configuring TCP/IP network settings for an AIX VM
  • Why can’t I connect to a Skytap Cloud VM from a Windows 10 computer?
• Troubleshooting

Changing your marketing email preferences

To change your marketing email preferences

Use the form at http://research.skytap.com/Email-Preference-Center.html

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You can also navigate to this link from Skytap:

1. Click (Go to your account) in the top toolbar of any page. Your account page displays.

2. In the User settings section, click Manage your marketing email preferences to update your marketing email preferences.

   

You will continue to receive emails from Skytap Cloud, including usage notification emails or emails when certain actions complete (for example: importing VMs, or copying an environment or template to another region).