Skytap service limits

Your Skytap account has limits for VMs and environments for each region, as well as network and other limits for the overall account. This page provides details about those limits, both account-wide and for all Skytap regions.

If you are a primary administrator and you need specific capabilities that exceed these limits, contact support@skytap.com. Include your name, email address, and the name of your organization. If you are a standard user or administrator, work with your primary administrator to request an increase.

Contents

VMs

Each VM has the following virtual hardware and metadata limits:

Item Limit
CPU See Regional Limits below
RAM See Regional Limits below
Storage See Regional Limits below
Network adapters (NIC) 10
IP addresses per NIC 255
VM name 33 Unicode characters
Labels 30
Tags 100
Notes 30

IOPS for x86 VMs

IOPS for x86 VMs scale with the amount of RAM allocated to the VM, depending on region.

US-West, US-East

RAM-based IOPS scaling for x86 VMs in US-West and US-East:

VM RAM IOPS
1 GB 250
2 GB 325
3 GB 400
4 GB 475
5 GB 550
6 GB 625
7 GB 700
8 GB 775

Many factors affect storage performance, including file size and the number of files acted upon. These values represent the maximum IOPS capabilities of a VM.

US-Central, US-East-2, US-Virginia-M-1, CAN-Toronto, EMEA, APAC-2, AUS-Sydney

RAM-based IOPS scaling for x86 VMs in US-Central, US-East-2, US-Virginia-M-1, CAN-Toronto, EMEA, APAC-2, and AUS-Sydney:

VM RAM IOPS
1 GB 300
2 GB 400
3 GB 500
4 GB 600
5 GB 700
6 GB 800
7 GB 900
8 GB 1000
9 GB 1100
10 GB 1200
11 GB 1300
12 GB 1400
13 GB 1500
14 GB 1600
15 GB 1700
16 GB 1800

Environments and Templates

Environments and templates are containers

Each environment or template has the following virtual hardware and metadata limits:

Item Limit
VMs 512
Networks 30
Sharing Portals 100
Name 254 Unicode characters
Labels 30
Tags 100
Notes 20
Environment Networks

Each network within an environment has the following limits:

Item Limit
ICNR and NAT tunnels 100

Assets

Each asset has the following metadata limits:

Item Limit
Notes 20
Tags 100
Labels 30

Account-wide limits

Each account has the following limits across the entire account (all regions):

Item Limit
Shared drive 2 TiB
Import and export jobs 5 – total concurrent jobs, import/export combined
Import job 50 VMs – total combined size (uncompressed) 1 TiB
VM copy processes 100 (concurrent)
Organizational
Item Limit
Users 7,500
Projects 1,000
Groups 100
Departments 100
Administrative
Item Limit
Notification rules 100 – each of which can be sent to 100 recipients
Label Categories 100 active, plus up to 100 inactive
CSV Usage reports 10,000 (in a seven-day period)
All other CSV reports 10,000 (in a seven-day period)
Schedules 14,000 (per calendar week)
Schedule actions 20 (per Schedule)

Regional

Depending on the type, each VM has the following limits within the regions specified:

US-West
x86     AIX/Power     IBM i  
CPU cores 12   CPU cores 16   CPU cores 4
RAM 256 GB   RAM 512 GB   RAM 512 GB
Storage 2 TiB   Storage 32 TiB   Storage 32 TiB
Max. per disk 2 TiB   Max. per disk 2 TiB   Max. per disk 2 TiB
Disks 15   Disks 32   Disks 32
US-Central
x86     AIX/Power     IBM i  
CPU cores 24   CPU cores 16   CPU cores 4
RAM 512 GB   RAM 512 GB   RAM 512 GB
Storage 4 TiB   Storage 32 TiB   Storage 32 TiB
Max. per disk 4 TiB   Max. per disk 4 TiB   Max. per disk 4 TiB
Disks 15   Disks 32   Disks 32
US-East
x86  
CPU cores 12
RAM 256 GB
Storage 2 TiB
Max. per disk 2 TiB
Disks 15
US-East-2
x86  
CPU cores 24
RAM 256 GB
Storage 4 TiB
Max. per disk 4 TiB
Disks 15
US-Virginia-M-1
x86     AIX/Power     IBM i  
CPU cores 24   CPU cores 16   CPU cores 4
RAM 512 GB   RAM 512 GB   RAM 512 GB
Storage 4 TiB   Storage 32 TiB   Storage 32 TiB
Max. per disk 4 TiB   Max. per disk 4 TiB   Max. per disk 4 TiB
Disks 15   Disks 32   Disks 32
CAN-Toronto
x86     AIX/Power     IBM i  
CPU cores 12   CPU cores 16   CPU cores 4
RAM 256 GB   RAM 512 GB   RAM 512 GB
Storage 4 TiB   Storage 32 TiB   Storage 32 TiB
Max. per disk 4 TiB   Max. per disk 4 TiB   Max. per disk 4 TiB
Disks 15   Disks 32   Disks 32
EMEA
x86     AIX/Power     IBM i  
CPU cores 24   CPU cores 16   CPU cores 4
RAM 512 GB   RAM 512 GB   RAM 512 GB
Storage 4 TiB   Storage 16 TiB   Storage 16 TiB
Max. per disk 4 TiB   Max. per disk 4 TiB   Max. per disk 4 TiB
Disks 15   Disks 32   Disks 32
DE-Frankfurt-I-1
x86  
CPU cores 24
RAM 512 GB
Storage 4 TiB
Max. per disk 4 TiB
Disks 15
APAC-2
x86  
CPU cores 24
RAM 512 GB
Storage 4 TiB
Max. per disk 4 TiB
Disks 15
AUS-Sydney
x86  
CPU cores 12
RAM 256 GB
Storage 4 TiB
Max. per disk 4 TiB
Disks 15