• Course Manager by Skytap overview
  • Instructor-led training overview
  • On-demand labs overview
• Preparing a template
  • Installing CMHelper on a VM
  • Installing CMSysHelper on a VM
• Creating a course
  • Adding learning content to a course
    • Editing a Manual
  • Adding lab actions to a course
  • Adding script packages to a course
  • Adding lifecycle scripts to a course
  • Editing a course
  • Deleting a course
  • Previewing the Learning Console
• Creating and managing instructor-led training events
  • Creating and scheduling an event
    • Adding learning content to an event
    • Customizing email messages for an event
    • Editing an event
    • Deleting an event
  • Preparing for the event
  • Delivering the event
  • Viewing the event activity summary
  • Using event scheduling
    • Scheduling a recurrent event
    • Scheduling a non-recurrent event
    • Viewing event schedules
    • Using delayed provisioning
• Creating and managing on-demand labs
  • Using consumption control measures
  • Creating a lab
    • Adding learning content to a lab
    • Deleting a lab
  • Managing labs
  • Using the request portal – a guide for Lab and Event Manager users
• Using the Learning Console – a guide for lab end users
  • Using the Manual in the Learning Console
  • Using Resources in the Learning Console
  • Using File Drop in the Learning Console
• Viewing Learning Console activity
• Managing your user account
• Administering Course Manager by Skytap
  • Managing users
  • Managing account settings
    • Editing an email body
  • Using tags with Course Manager
  • Using commands, scripts, and the Virtual Browser
  • Using custom data attributes
  • Using metadata attributes
  • Using the Course Manager API
  • Course Manager Reporting
  • Using Course Manager fields for Skytap reporting
• Course Manager FAQ

Course Manager Reporting

Course Manager administrators can generate CSV Comma-Separated Values – A text file that uses the comma (,) character to delimit between values. CSV files can import directly into a worksheet application, such as Microsoft Excel. reports to see details about Course Manager usage.

To generate reports in Course Manager

1. Click Admin > Reports. The Download CSV Report page displays.

2. Select at least one option for Report contents.

   The available options depend on which features are enabled for your Course Manager account.

3. Select an option for Report scope:

   • All Time.
   • Month/Year (and select a month).
4. Click Download CSV and save the file to your local computer.

Course Manager Report Fields

Field	Description
type	The Course Manager object type.
id	A unique identifier for the Course Manager object.
course_name	The name of the course.
course_identifier	The identifier for the course.
region_name	The name of the Skytap region where the resource is hosted.
user_identifier	A unique identifier for the user, typically an email address.
user_url	The URL of the Skytap sharing portal.
skytap_configuration_skytap_id	A unique identifier for the environment.
skytap_configuration_created_at_utc	The date and time that the environment was created.
discarded_at_utc	The date and time that the Course Manager object was deleted.
tag_names	Any tag names assigned to the event or lab.
event_id	A unique identifier for the event.
event_name	The name of the event.
user_first_name	The first name of the event participant.
user_last_name	The last name of the event participant.
user_passcode	The passcode that the event participant used to access the event.
event_created_at_utc	The date and time that the event was created.
event_start_at_utc	The date and time that the event started.
event_end_at_utc	The date and time that the event ended.
explicit_end_at_utc	The date and time that the event participant ended the event.
subscriber_type	Currently unused.
subscriber_email	The email address of the Course Manager subscriber. Empty if the subscriber workflow isn’t enabled.
course_manual_last_visited_page	The last page the lab end user visited in the Manual.
course_manual_last_completed_page	The last page the lab end user marked done in the Manual.
course_manual_page_count	The number of pages in the lab end user’s Manual.
last_action_at	The date and time of the lab end user’s last activity in the Learning Console.
integration	The name of the integration used for on-demand lab creation.
consumed_at_utc	The date and time that an expired Course Manager lab was deleted.
skytap_object_skytap_id	A unique identifier for the Skytap object.
skytap_object_type	The type of the associated object in Skytap.
event_integration_[field_name]	Custom event fields for the Course Manager account.
integration_[field_name]	Custom event participant and on-demand lab fields for the Course Manager account.
snapshot_name	The name of the snapshot.
svm_started_at	The date and time that the environment was first started in Skytap.
svm_ended_at	The date and time that the environment was last stopped in Skytap.
storage_started_at	The date and time that a Skytap resource first used storage.
storage_ended_at	The date and time that a Skytap resource last used storage.
svm_hours_in_period	x86 RAM hours used by the resource.
svm_power_hours_in_period	Power RAM hours used by the resource.
gb_hours_in_period	GB-hours of storage used by the resource.
skytap_object_name	The name of the associated object in Skytap.
skytap_resource_owner	The Skytap user account that owns the resource.