• Course Manager by Skytap overview
  • Instructor-led training overview
  • On-demand labs overview
• Preparing a template
  • Installing CMHelper on a VM
  • Installing CMSysHelper on a VM
• Creating a course
  • Adding learning content to a course
    • Editing a Manual
  • Adding lab actions to a course
  • Adding script packages to a course
  • Adding lifecycle scripts to a course
  • Editing a course
  • Deleting a course
  • Previewing the Learning Console
• Creating and managing instructor-led training events
  • Creating and scheduling an event
    • Adding learning content to an event
    • Customizing email messages for an event
    • Editing an event
    • Deleting an event
  • Preparing for the event
  • Delivering the event
  • Viewing the event activity summary
  • Using event scheduling
    • Scheduling a recurrent event
    • Scheduling a non-recurrent event
    • Viewing event schedules
    • Using delayed provisioning
• Creating and managing on-demand labs
  • Using consumption control measures
  • Creating a lab
    • Adding learning content to a lab
    • Deleting a lab
  • Managing labs
  • Using the request portal – a guide for Lab and Event Manager users
• Using the Learning Console – a guide for lab end users
  • Using the Manual in the Learning Console
  • Using Resources in the Learning Console
  • Using File Drop in the Learning Console
• Viewing Learning Console activity
• Managing your user account
• Administering Course Manager by Skytap
  • Managing users
  • Managing account settings
    • Editing an email body
  • Using tags with Course Manager
  • Using commands, scripts, and the Virtual Browser
  • Using custom data attributes
  • Using metadata attributes
  • Using the Course Manager API
  • Course Manager Reporting
  • Using Course Manager fields for Skytap reporting
• Course Manager FAQ

Using Resources in the Learning Console – a guide for lab end users

Click Resources at the top of the Content Pane in the Course Manager Learning Console to view additional lab resources. For more information about the Course Manager Learning Console, see Using the Learning Console – a guide for lab end users.

If Resources doesn’t display at the top of the Content Pane, click at the top of the Content Pane, and then click Resources to view additional lab resources. Alternatively, drag the left edge of the Content Pane to the left until Resources displays at the top of the Content Pane, and then click Resources.

Using the information sections

Use the information sections in Resources to view short-form content and attachments alongside your lab.

Using short-form content

Short-form content displays information such as instructions, an introduction, or a help link.

Using attachments

Attachments provide additional resources, such as PDF lab guides. In an Attachments section:

• Click an attachment to open or download it. You can also view the size of each attachment.

  

  Notes

  • By default, when you click attachments, they open in the Content Pane. If they can't be displayed in the Content Pane, you are prompted to download them. Your browser settings and capabilities may affect this default behavior.
  • Click (Back) to close an attachment open in the Content Pane.
• Click the drop-down menu next to an attachment, and then click Copy file URL to copy the attachment URL. You can then paste the URL into a web browser in the local computer or VM to open the link in the browser or download the attachment if it can’t be displayed in the browser.

• To copy an attachment from the local computer to a VM:

  1. Click the drop-down menu next to an attachment, and then click Send to VM(s).

     Notes

     • Send to VM(s) may be disabled by your administrator.
     • If an error message displays when you click or hover over Send to VM(s):
       1. Make sure you are signed in to the target VMs.
       2. Make sure this icon displays in blue in the desktop icons of the target VMs. If not, contact your administrator.
          
       3. If the error message persists, wait a few minutes and try again.
       4. Contact your administrator for further assistance.
       
       
       

  2. In the VM, click the Incoming File message. The VM file browser displays.

     

     The Incoming File message may display in the VM for only a few seconds. If you can’t click it, click Send to VM(s) in the drop-down menu next to the attachment in the Content Pane again.

  3. Using the VM file browser, save the attachment in the VM.

  4. (Optional) Click the Downloaded message to open the attachment in the VM.

     

     The Downloaded message may display in the VM for only a few seconds, but the attachment is saved in the VM and you can access it at any time.

Using Ports

Your administrator can expose ports on VMs in your Skytap lab environment to the public internet through port forwarding. If your administrator has done this, the Ports section in Resources displays a list of the VM names, VM ports, and addresses of the services running on the VMs.