• Course Manager by Skytap overview
  • Instructor-led training overview
  • On-demand labs overview
• Preparing a template
  • Installing CMHelper on a VM
  • Installing CMSysHelper on a VM
• Creating a course
  • Adding learning content to a course
    • Editing a Manual
  • Adding lab actions to a course
  • Adding script packages to a course
  • Adding lifecycle scripts to a course
  • Editing a course
  • Deleting a course
  • Previewing the Learning Console
• Creating and managing instructor-led training events
  • Creating and scheduling an event
    • Adding learning content to an event
    • Customizing email messages for an event
    • Editing an event
    • Deleting an event
  • Preparing for the event
  • Delivering the event
  • Viewing the event activity summary
  • Using event scheduling
    • Scheduling a recurrent event
    • Scheduling a non-recurrent event
    • Viewing event schedules
    • Using delayed provisioning
• Creating and managing on-demand labs
  • Using consumption control measures
  • Creating a lab
    • Adding learning content to a lab
    • Deleting a lab
  • Managing labs
  • Using the request portal – a guide for Lab and Event Manager users
• Using the Learning Console – a guide for lab end users
  • Using the Manual in the Learning Console
  • Using Resources in the Learning Console
  • Using File Drop in the Learning Console
• Viewing Learning Console activity
• Managing your user account
• Administering Course Manager by Skytap
  • Managing users
  • Managing account settings
    • Editing an email body
  • Using tags with Course Manager
  • Using commands, scripts, and the Virtual Browser
  • Using custom data attributes
  • Using metadata attributes
  • Using the Course Manager API
  • Course Manager Reporting
  • Using Course Manager fields for Skytap reporting
• Course Manager FAQ

Managing labs

The Labs page is the primary tool for Admin and Staff users to manage Course Manager on-demand labs.

The term Lab in the Course Manager interface is configurable for your account and may be replaced by another term such as Demo.

Using the Labs page

To use the Labs page

From the Course Manager navigation bar, click All Labs. The Labs page displays the Active labs.

Click a lab to view the details page for the lab.

Accessing a lab

To access a lab

1. From the Labs page, click next to the lab you want to access.

   You can also click the Lab actions drop-down menu on the lab details page.

2. Select one of the following:

   • To open the lab link, click Open user link.

     The lab link displays the Course Manager Learning Console. If Learning Console access is disabled, it displays the Skytap sharing portal for the lab.

   • To open an iframe that allows users to launch the lab environment or stop an environment that is already running, click Open iframe.

     Notes

     • The iframe can be embedded in an external system and is used in the LTI-compliant LMS integration workflow.
     • Messages in the iframe can be customized in your account settings.

   • To open the lab environment in Skytap, click Open in Skytap.

     You must be signed in to Skytap to open a lab environment in Skytap.

Viewing Learning Console activity for a lab

For information about viewing Learning Console activity for a lab, see Viewing Learning Console activity.

Viewing the logs for a lab

To view the logs for a lab

1. From the Labs page, click next to the lab.

   You can also click the Lab actions drop-down menu on the lab details page.

2. Click View logs.

Only Course Manager administrators can view logs.

Deleting a lab

For information about deleting a lab, see Deleting a lab.

Managing snapshots

If the request portal and snapshots are enabled in your account settings, Lab and Event Manager users can take a limited number of snapshots of lab environments and use the snapshots to provision future labs from the same course. You can promote a request portal user’s snapshot to make it available to other users with access to the course. After a snapshot is promoted, you can also add it as a template to other courses in Course Manager.

To open a snapshot in Skytap

1. From the Course Manager navigation bar, click Snapshots. The Snapshots page displays.

2. Click next to the snapshot you want to open in Skytap, and then click Open in Skytap.

   You must be signed in to Skytap to open a snapshot in Skytap.

To promote a snapshot

1. From the Course Manager navigation bar, click Snapshots. The Snapshots page displays.
2. Click next to the snapshot you want to promote, and then click Promote.
3. Type a Name for the promoted snapshot.

4. Click Promote snapshot.

   Notes

   • After a snapshot is promoted, it doesn't display on the Snapshots page.
   • Promoted snapshots are automatically added to the Skytap project that contains your on-demand lab templates.
   • Promoted snapshots are automatically added as templates to the course they were created from.

To delete a snapshot

1. From the Course Manager navigation bar, click Snapshots. The Snapshots page displays.
2. Click next to the snapshot you want to delete, and then click Delete.
3. In the dialog box, click Delete.

Extending a lab

You can request an unlimited number of runtime and expiration extensions for each lab environment. You can choose the duration for each runtime and expiration extension.

For information about how to set the number of runtime or expiration extensions allowed for a Lab or Event Manager user when the request portal is enabled, see Managing users.

To extend the runtime for a lab

1. From the Course Manager Labs page, click next to the lab you want to extend.

   You can also click the Lab actions drop-down menu on the lab details page.

2. Click Extend runtime. A dialog box displays.

   

   Total allotted runtime and Runtime remaining values are updated from Skytap when the dialog box displays and may not match corresponding values on the Labs page.

3. Select the number of days, hours, and minutes for the runtime extension.

   If no selections are made, the runtime extension duration defaults to the original runtime duration configured for the lab environment.

4. Click Request runtime extension.

To extend the expiration for a lab

1. From the Course Manager Labs page, click next to the lab you want to extend.

   You can also click the Lab actions drop-down menu on the lab details page.

2. Click Extend expiration. A dialog box displays.

   

   Current expiration, Total allotted lifespan, and Time remaining until expiration values are updated from Skytap when the dialog box displays and may not match corresponding values on the Labs page.

3. Select the number of days and hours for the expiration extension.

   If no selections are made, the expiration extension duration defaults to the original expiration duration configured for the lab environment.

4. Click Request expiration extension.

Editing a lab

To edit a lab

1. From the Course Manager Labs page, click next to the lab you want to edit.

   You can also click the Lab actions drop-down menu on the lab details page.

2. Click Edit.

3. Add or update lab Published content.

   Notes

   • For more information about lab published content, see Adding published content to a lab.
   • There may be other fields to edit such as customer name or lab purpose. For more information, see Using custom data attributes.
4. Click Update lab.

Editing lab metadata attributes

For information about editing on-demand lab metadata attributes, see Adding metadata attributes.

Reprovisioning a lab

You can reset a lab environment to its initial state, or to the initial state of another template available in the course, by reprovisioning the lab environment.

To reprovision a lab

1. From the Course Manager Labs page, click next to the lab you want to reprovision.

   You can also click the Lab actions drop-down menu on the lab details page.

2. Click Reprovision.

   • The end user’s environment may be reprovisioned from a template in the course.
   • A request portal user’s environment may be reprovisioned from a snapshot they created in the course.

   The source list displays only the templates and snapshots that are in the same region as the lab.

3. Click Reprovision.

Sorting and filtering labs

To sort labs

1. From the Course Manager Labs page, click the name of the column you want to sort. The page updates with the column values sorted in ascending order.
2. To sort in descending order, click the name of the column again.

To filter lab data

1. From the Course Manager Labs page, click (Filters) on the upper right corner of the page. The filter options display.
2. Select the values you want to filter on, and click Filter. The page reloads with the filtered values.
3. To reset the filter and display all the lab data again, open the filter options and click Reset.