Viewing Learning Console activity in Course Manager
When a lab end user interacts with the Manual and lab actions in the Learning Console, Course Manager displays this activity on the lab end user’s Activity page. For information about viewing a summary of Learning Console activity for all participants in an event, see Viewing the event activity summary.
Notes
- You can view a lab end user's Activity page if any of the following conditions is true:
- The user has access to a Manual.
- The user has access to command, script, or Virtual Browser lab actions.
- The user has previously interacted with the Manual or command, script, or Virtual Browser lab actions.
- When you view the Learning Console in preview mode, Course Manager doesn't display your Manual and lab action activity on the lab end user's Activity page.
Contents
Viewing the activity for an event participant
To view activity for an event participant
- In the Course Manager navigation bar, click Events. The Events page displays.
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Click one of the following tabs:
- In Progress – For an event currently in progress.
- Upcoming – For an event in the future.
- Past – For an event that has ended.
- Click the name of the event. The event details page displays.
- On the event details page, click the Participants tab.
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Choose one of the following to display the event participant’s Activity page:
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Click
(pages completed in the Manual) next to the participant name in the Instructors or Students section.
If the participant doesn’t have access to a Manual,
(pages completed in the Manual) doesn’t display.
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Click the drop-down menu next to the participant name in the Instructors or Students section, and then click View activity.
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Viewing the activity for an on-demand lab
To view activity for an on-demand lab
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In the Course Manager navigation bar, click All Labs. The Labs page displays.
The term Lab in the Course Manager interface is configurable for your account and may be replaced by another term such as Demo.
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Click one of the following tabs:
- Active – If the lab hasn’t been consumed.
- Consumed – If the lab has been consumed.
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Choose one of the following to display the lab’s Activity page:
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Click
(pages completed in the Manual) next to the lab name.
If the lab end user doesn’t have access to a Manual,
(pages completed in the Manual) doesn’t display.
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Click the drop-down menu next to the lab name, and then click View activity.
You can also View activity from the Lab actions drop-down menu on the details page for a lab.
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Using the fields on the Activity page
The following fields display on the Activity page:
- Date/Time – Displays the date and time when the activity occurred.
- Page Number – Displays the page number in the Manual where Manual activity occurred.
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Activity Type – Displays one of the following:
- Command – The lab end user clicked a command, script, or Virtual Browser lab action or Manual shortcut.
- Question – The lab end user answered a question in the Manual.
- Marked latest page done – The lab end user clicked
(Mark Done & Continue),
(Mark Done), or
(Mark Done & End Lab) in the Manual.
- Marked earliest page not done – The lab end user clicked
(Mark Not Done) in the Manual.
- Page visit – The lab end user visited a page in the Manual.
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Activity Name – Displays the Description if Activity Type is Command or the Prompt if Activity Type is Question.
Description followed by (action) displays in the Activity Name field for lab actions.
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Result – Displays the result of the activity.
Notes
The results listed assume the following:
- CMHelper version 1.1.11 or newer is in use for interactive command Manual shortcuts and lab actions.
- CMSysHelper version 1.0.3 or newer is in use for system command Manual shortcuts and lab actions.
- Script Host v10 or newer is in use for script Manual shortcuts and lab actions.
- Virtual Browser v9 or newer is in use for Virtual Browser Manual shortcuts and lab actions.
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If Activity Type is Marked latest page done, Marked earliest page not done, or Page visit, Result displays Success.
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If Activity Type is Command, Result displays one of the following:
- Triggered – The lab action or Manual shortcut has been clicked, but the VM hasn’t received and accepted the request.
- Starting Script Host – The script lab action or Manual shortcut has been clicked, and Course Manager is provisioning or starting the Script Host VM.
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Acknowledged – The lab action or Manual shortcut has been clicked, and the VM has received and accepted the request but hasn’t responded yet.
Acknowledged displays only if the lab end user clicked a lab action, command or script Manual shortcut with Don’t notify behavior, or Virtual Browser Manual shortcut.
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Pending – The Manual shortcut has been clicked, and the VM has received and accepted the request but hasn’t responded yet.
Pending displays only if the lab end user clicked a command or script Manual shortcut with Notify behavior.
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Unknown – The Manual shortcut has been clicked and the VM has received and accepted the request, but connection to the VM was lost before it could respond and the timeout period has passed.
Unknown displays only if the lab end user clicked a command or script Manual shortcut with Notify behavior.
- Failure – The lab action or Manual shortcut has been clicked; the VM has received, accepted, and responded to the request; and the response had an exit code other than zero.
- Success – The lab action or Manual shortcut has been clicked; the VM has received, accepted, and responded to the request; and the response had an exit code of zero.
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If Activity Type is Question, Result displays one of the following:
- Failure – The question wasn’t correctly answered.
- Success – The question was correctly answered, or the question was answered and the answer wasn’t evaluated for correctness.
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Result Data – Displays additional information about the Result.
- If Activity Type is Command and Result is Failure or Success, Result Data displays:
- The Command to execute, exit code, and any additional command output for command Manual shortcuts and lab actions.
- The Script to execute, exit code, and any additional script output for script Manual shortcuts and lab actions.
- The Application, Destination, Identifier, and exit code for Virtual Browser Manual shortcuts and lab actions.
- If Activity Type is Command and Result is Unknown, Result Data displays the timeout.
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If Activity Type is Question, Result Data displays the lab end user’s answer, correct answer, and Question type.
The correct answer displays only if the answer was evaluated for correctness.
- If Activity Type is Command and Result is Failure or Success, Result Data displays:
Notes
- For more information about inserting a page break, command shortcut, script shortcut, Virtual Browser shortcut, or question in a Manual, see Inserting a page break, Inserting a command shortcut, Inserting a script shortcut, Inserting a Virtual Browser shortcut, or Inserting a question.
- For more information about adding lab actions to a course, see Adding lab actions to a course.
- For more information about installing CMHelper or CMSysHelper on a VM, see Installing CMHelper on a VM or Installing CMSysHelper on a VM.
Sorting and filtering activity for a lab end user
To sort activity for a lab end user
- Click the name of the column you want to sort. The page updates with the column values sorted in ascending order.
- To sort in descending order, click the name of the column again.
To filter a lab end user’s activity data
- Click
(Filters) on the upper right corner of the page. The filter options display.
- Select the values you want to filter on, and click Filter. The page reloads with the filtered values.
- To reset the filter and display all the lab end user’s activity data again, open the filter options and click Reset.