• Course Manager by Skytap overview
  • Instructor-led training overview
  • On-demand labs overview
• Preparing a template
  • Installing CMHelper on a VM
  • Installing CMSysHelper on a VM
• Creating a course
  • Adding learning content to a course
    • Editing a Manual
  • Adding lab actions to a course
  • Adding script packages to a course
  • Adding lifecycle scripts to a course
  • Editing a course
  • Deleting a course
  • Previewing the Learning Console
• Creating and managing instructor-led training events
  • Creating and scheduling an event
    • Adding learning content to an event
    • Customizing email messages for an event
    • Editing an event
    • Deleting an event
  • Preparing for the event
  • Delivering the event
  • Viewing the event activity summary
  • Using event scheduling
    • Scheduling a recurrent event
    • Scheduling a non-recurrent event
    • Viewing event schedules
    • Using delayed provisioning
• Creating and managing on-demand labs
  • Using consumption control measures
  • Creating a lab
    • Adding learning content to a lab
    • Deleting a lab
  • Managing labs
  • Using the request portal – a guide for Lab and Event Manager users
• Using the Learning Console – a guide for lab end users
  • Using the Manual in the Learning Console
  • Using Resources in the Learning Console
  • Using File Drop in the Learning Console
• Viewing Learning Console activity
• Managing your user account
• Administering Course Manager by Skytap
  • Managing users
  • Managing account settings
    • Editing an email body
  • Using tags with Course Manager
  • Using commands, scripts, and the Virtual Browser
  • Using custom data attributes
  • Using metadata attributes
  • Using the Course Manager API
  • Course Manager Reporting
  • Using Course Manager fields for Skytap reporting
• Course Manager FAQ

Managing account settings in Course Manager by Skytap

Course Manager administrators can change many of the settings in their Course Manager account.

Accessing account settings

To access account settings

From the Course Manager navigation bar, click Admin > Settings. The Settings page displays.

The Admin menu is visible only to Course Manager administrators. For more information, see User permissions within Course Manager.

Finding an account setting

To find an account setting

On the Settings page, use one of the following tools:

• Search – Type a term in the search field. The table of contents displays all categories, subcategories, and setting names that contain the term. Click a category, subcategory, or setting name to navigate to it in the scrollable settings form.

  

  Notes

  • To search for a term anywhere on the Settings page, including in setting descriptions and values, use your browser menu to find the term on the page (alternatively, while on the page, press Ctrl+F for Windows or ⌘+F for macOS).
  • To clear the search field and display the default table of contents, click (Clear) in the search field.

• The table of contents – Click a category in the table of contents. The subcategories and setting names in the category display, and the scrollable settings form navigates to the category.

  

  Notes

  • Click a subcategory in the table of contents to display additional subcategories and setting names and navigate to the subcategory in the scrollable settings form.
  • Click a setting name in the table of contents to navigate to the setting in the scrollable settings form. Course Manager highlights the setting entry field for text and drop-down fields.
  • Click an expanded category or subcategory in the table of contents to collapse it and navigate to it in the scrollable settings form.

• The scrollable settings form – Hover over the scrollable settings form and scroll up or down to find the setting you are looking for.

Making changes to an account setting

To make changes to an account setting

1. On the Settings page, click the entry field next to the setting you want to change in the scrollable settings form.

2. Edit the setting.

   Notes

   • For more information about editing email body settings, see Editing an email body setting.
   • For more information about editing settings that allow multiple items, see Editing a setting that allows multiple items.
   • Settings marked with an asterisk can't be left blank.
   • Changing the value of a setting may change the visibility of related settings in the scrollable settings form. The table of contents adjusts to match the scrollable settings form.
   • If certain features are disabled in your account, the associated settings on the Settings page are hidden. Work with the Course Manager team to enable these features and access the associated settings.

3. (Optional) Edit other settings.

4. Click (Update settings) to save your changes, or click (Clear changes) to discard them.

Editing an email body setting

You can customize the body of emails sent by Course Manager with rich text, tables, links, and placeholders.

You can also use placeholders in the subjects of warning, instructor-led training, and on-demand lab emails sent by Course Manager. For more information, see Inserting a placeholder.

To edit an email body setting

1. On the Settings page, in the entry field next to an Email body setting in the scrollable settings form, click (Edit). The rich text editor displays.

   

2. Use the rich text editor to customize the email body. For more information about how to use the rich text editor, see Editing an email body.
3. Click (Close editor) to close the rich text editor.

Editing a setting that allows multiple items

To edit a setting that allows multiple items

1. In the scrollable settings form on the Settings page, click (Add) to the right of a setting that allows multiple items. One or more new entry fields display.
2. (Optional) Click (Add) again to add additional items. One or more new entry fields display for each one.

3. Type values into the entry fields for each item.

   Notes

   • To delete an item, click (Delete) next to the item.
   • To move an item one earlier in a list of items, click (Move earlier) next to the item.
   • To move an item one later in a list of items, click (Move later) next to the item.
   • When you add a custom data or metadata attribute, multiple entry fields display. Click (Edit) next to an attribute to hide these fields, or to display them if they're hidden.