• Course Manager by Skytap overview
  • Instructor-led training overview
  • On-demand labs overview
• Preparing a template
  • Installing CMHelper on a VM
  • Installing CMSysHelper on a VM
• Creating a course
  • Adding learning content to a course
    • Editing a Manual
  • Adding lab actions to a course
  • Adding script packages to a course
  • Adding lifecycle scripts to a course
  • Editing a course
  • Deleting a course
• Creating and managing instructor-led training events
  • Creating and scheduling an event
    • Adding learning content to an event
    • Customizing email messages for an event
    • Editing an event
    • Deleting an event
  • Preparing for the event
  • Delivering the event
  • Viewing the event activity summary
  • Using event scheduling
    • Scheduling a recurrent event
    • Scheduling a non-recurrent event
    • Viewing event schedules
    • Using delayed provisioning
• Creating and managing on-demand labs
  • Using consumption control measures
  • Creating a lab
    • Adding learning content to a lab
    • Deleting a lab
  • Managing labs
  • Using the request portal – a guide for Lab and Event Manager users
• Using the Learning Console – a guide for lab end users
  • Using the Manual in the Learning Console
  • Using Resources in the Learning Console
  • Using File Drop in the Learning Console
• Using the Learning Console in preview mode
• Viewing Learning Console activity
• Managing your user account
• Administering Course Manager by Skytap
  • Managing users
  • Managing account settings
    • Editing an email body
  • Using tags with Course Manager
  • Using commands, scripts, and the Virtual Browser
  • Using custom data attributes
  • Using metadata attributes
  • Course Manager Reporting
  • Using Course Manager fields for Skytap reporting
• Course Manager FAQ

Viewing the event activity summary in Course Manager

When event participants interact with the Manual and lab actions in the Learning Console, Course Manager displays a summary of this activity for all of the participants on the event Activity Summary page. For information about viewing all Learning Console activity for an event participant, see Viewing Learning Console activity.

Viewing the activity summary for an event

To view the activity summary for an event

1. In the Course Manager navigation bar, click Events. The Events page displays.

2. Click one of the following tabs:

   • In Progress – For an event currently in progress.
   • Upcoming – For an event in the future.
   • Past – For an event that has ended.
3. Click the name of the event. The event details page displays.
4. Click the Event actions drop-down menu, and then click View activity. The event’s Activity Summary page displays.

Using the fields on the event Activity Summary page

The following fields display on the event Activity Summary page:

• Participant Identifier – Displays the first and last name of the participant. If neither the first nor last name is available, Participant Identifier displays the participant’s Email/ID.
• Manual Progress – Displays a progress bar and the percentage of Manual pages completed based on the last page marked done (if the participant has access to or has previously accessed a Manual).
• Last Page Marked Done – Displays the last page in the Manual marked done (if the participant has access to or has previously accessed a Manual).
• Last Page Visited – Displays the last page visited in the Manual (if the participant has access to or has previously accessed a Manual).
• Date/Time of Last Visit – Displays the date and time when the Last Page Visited was last visited (if the participant has access to or has previously accessed a Manual).

• Actions Performed – Displays the sum of the number of unique command, script, and Virtual Browser activities clicked and unique questions answered. Click a participant’s Actions Performed to see the following additional information about each activity:

  • Last Action Time – Displays the date and time when the activity last occurred.
  • Page Number – Displays the page number in the Manual where Manual activity occurred.

  • Activity Type – Displays one of the following:

    • Command – The lab end user clicked a command, script, or Virtual Browser lab action or Manual shortcut.
    • Question – The lab end user answered a question in the Manual.

  • Activity Name – Displays the Description if Activity Type is Command or the Prompt if Activity Type is Question.

    Description followed by (action) displays in the Activity Name field for lab actions.

  • Last Result – Displays the last result of the activity.

    Notes

    The last results listed assume the following:

    • CMHelper version 1.1.11 or newer is in use for interactive command Manual shortcuts and lab actions.
    • CMSysHelper version 1.0.3 or newer is in use for system command Manual shortcuts and lab actions.
    • Script Host v10 or newer is in use for script Manual shortcuts and lab actions.
    • Virtual Browser v9 or newer is in use for Virtual Browser Manual shortcuts and lab actions.

    • If Activity Type is Command, Last Result displays one of the following:

      • Triggered – The lab action or Manual shortcut has been clicked, but the VM hasn’t received and accepted the request.
      • Starting Script Host – The script lab action or Manual shortcut has been clicked, and Course Manager is provisioning or starting the Script Host VM.

      • Acknowledged – The lab action or Manual shortcut has been clicked, and the VM has received and accepted the request but hasn’t responded yet.

        Acknowledged displays only if the lab end user clicked a lab action, command or script Manual shortcut with Don’t notify behavior, or Virtual Browser Manual shortcut.

      • Pending – The Manual shortcut has been clicked, and the VM has received and accepted the request but hasn’t responded yet.

        Pending displays only if the lab end user clicked a command or script Manual shortcut with Notify behavior.

      • Unknown – The Manual shortcut has been clicked and the VM has received and accepted the request, but connection to the VM was lost before it could respond and the timeout period has passed.

        Unknown displays only if the lab end user clicked a command or script Manual shortcut with Notify behavior.

      • Failure – The lab action or Manual shortcut has been clicked; the VM has received, accepted, and responded to the request; and the response had an exit code other than zero.
      • Success – The lab action or Manual shortcut has been clicked; the VM has received, accepted, and responded to the request; and the response had an exit code of zero.

    • If Activity Type is Question, Last Result displays one of the following:

      • Failure – The question wasn’t correctly answered.
      • Success – The question was correctly answered, or the question was answered and the answer wasn’t evaluated for correctness.

  • Last Result Data – Displays additional information about the Last Result.

    • If Activity Type is Command and Last Result is Failure or Success, Last Result Data displays:
      • The Command to execute, exit code, and any additional command output for command Manual shortcuts and lab actions.
      • The Script to execute, exit code, and any additional script output for script Manual shortcuts and lab actions.
      • The Application, Destination, Identifier, and exit code for Virtual Browser Manual shortcuts and lab actions.
    • If Activity Type is Command and Last Result is Unknown, Last Result Data displays the timeout.

    • If Activity Type is Question, Last Result Data displays the lab end user’s answer, correct answer, and Question type.

      The correct answer displays only if the answer was evaluated for correctness.

Sorting and filtering the activity summary for an event

To sort the activity summary for an event

1. Click the name of the column you want to sort. The page updates with the column values sorted in ascending order.
2. To sort in descending order, click the name of the column again.

To filter the event activity summary data

1. Click (Filters) on the upper right corner of the page. The filter options display.
2. Select the values you want to filter on, and click Filter. The page reloads with the filtered values.
3. To reset the filter and display all the event activity summary data again, open the filter options and click Reset.