• Administrator overview
• Managing users and permissions
  • User roles and access permissions
  • Creating users
  • Editing users
  • Unlocking a user account
  • Resending a user activation link
  • Deleting or deactivating users
  • Using groups
  • Managing departments
  • Managing passwords and password policies
  • Setting account-wide access policies
  • Changing a resource owner
  • Using Single Sign-On (SSO)
    • Using Single Sign-on (SSO) with Azure Active Directory (AAD)
    • Configuring an ADFS claim rule for SSO
• Managing account-wide settings
  • Adding container registries
• Managing public IP addresses
• Managing WANs
  • Overview: VPNs
    • Creating a VPN
      • VPN configuration parameters
        • AWS VPC: VPN configuration example
        • Azure VPN: VPN configuration example
        • Cisco ASA: VPN configuration example
        • Cisco IOS: VPN configuration example
        • Juniper SRX: VPN configuration example
        • pfSense: VPN configuration example
        • strongSwan: VPN configuration example
  • Overview: Skytap on Azure ExpressRoute connections
    • Creating a Skytap on Azure ExpressRoute connection
    • Creating a customer-managed Skytap on Azure ExpressRoute connection
  • Testing the WAN
    • Troubleshooting VPN test failures
  • Connecting an environment network to a WAN
  • Configuring WAN access controls
  • Editing an existing WAN connection
  • Disable a WAN
• Managing Metered RAM and storage usage
  • How usage is calculated
  • Viewing current usage and enabling pay-as-you-go capacity
  • Reserved capacity for Skytap on Azure
  • Reserved capacity for Skytap on IBM Cloud
  • Setting usage limits
  • Setting up notifications
  • VM pinning
• Reporting overview
  • Viewing and exporting user information
  • Viewing and exporting group information
  • Generating department reports
  • Generating audit reports
    • Configuring the webhook service for audit data
  • Viewing usage data
    • Using labels for in-depth reporting
    • Creating usage label categories
    • Configuring the webhook service for usage data
  • Enabling other users to generate reports
• Security best practices
• Other best practices
• Sharing templates with users in other Skytap accounts
• Finding the source environment from a sharing portal URL
• Including your logo in the Skytap interface

Generating department reports

Generating a usage report that is grouped by department

Departments are the best way to model usage between the different departments, teams, and working groups for your company. Unlike with groups, users can only be in a single department, which means usage for one department is clearly delineated from usage for another

To generate a usage report that shows usage for each department, select Departments from the Group By field on the Usage page.

For instructions, see Viewing usage data.

Generating a report of activity by department users

To generate an audit report of actions performed by all of the users in a department, use the Department filter on the Auditing page.

For instructions, see Generating audit reports.

Generating a report of actions taken on departments

To generate an audit report of actions taken on departments (for example, Add User to a Department), use the Show Activity filter on the Auditing page.

For instructions, see Generating audit reports.

For a full list of department activities that can be audited, see Description of auditing activities.

Exporting a CSV report of department information

To export a report about the departments in your account

1. Click Manage > Departments.

   

   The Departments page displays.

   

2. (Optional) Use the Search, Sort by, and Display options to change the list of departments displayed on the screen.

The export report includes only the departments that are displayed.

1. Click (Export CSV).

2. Save the file when prompted. Or, if you need the full report but don’t want to wait for it to compile, click (Deliver by Email). The report is generated offline, and then a link to the report is emailed to the address associated with your user account.

   

   The report link expires after seven days.

Department Report Fields

The exported report contains the following fields:

Field	Description
Department ID	A unique identifier for this department.
Name	The display name of the department.
Description	The description for this department.
Last Updated By	The ID and user name of the last person to make changes to this department.
Storage usage (GB)	The amount of storage used in the current month.
Storage limit (GB)	The amount of storage available to this department.
Metered RAM Hours usage	The amount of Metered RAM hours used in the current month.
Metered RAM Hours limit	The amount of Metered RAM hours available per month to this department.
Metered RAM usage	The amount of Metered RAM currently in use.
Metered RAM limit	The amount of Metered RAM a department is permitted to run concurrently.
VM usage	The number of VMs currently running.
VM limit	The number of VMs a department is permitted to run concurrently.
Users	The users who are members of this department.