• Administrator overview
• Managing users and permissions
  • User roles and access permissions
  • Creating users
  • Editing users
  • Unlocking a user account
  • Resending a user activation link
  • Deleting or deactivating users
  • Using groups
  • Managing departments
  • Managing passwords and password policies
  • Setting account-wide access policies
  • Changing a resource owner
  • Using Single Sign-On (SSO)
    • Using Single Sign-on (SSO) with Azure Active Directory (AAD)
    • Configuring an ADFS claim rule for SSO
• Managing account-wide settings
  • Adding container registries
• Managing public IP addresses
• Managing WANs
  • Overview: VPNs
    • Creating a VPN
      • VPN configuration parameters
        • AWS VPC: VPN configuration example
        • Azure VPN: VPN configuration example
        • Cisco ASA: VPN configuration example
        • Cisco IOS: VPN configuration example
        • Juniper SRX: VPN configuration example
        • pfSense: VPN configuration example
        • strongSwan: VPN configuration example
  • Overview: Skytap on Azure ExpressRoute connections
    • Creating a Skytap on Azure ExpressRoute connection
    • Creating a customer-managed Skytap on Azure ExpressRoute connection
  • Testing the WAN
    • Troubleshooting VPN test failures
  • Connecting an environment network to a WAN
  • Configuring WAN access controls
  • Editing an existing WAN connection
  • Disable a WAN
• Managing Metered RAM and storage usage
  • How usage is calculated
  • Viewing current usage and enabling pay-as-you-go capacity
  • Reserved capacity for Skytap on Azure
  • Reserved capacity for Skytap on IBM Cloud
  • Setting usage limits
  • Setting up notifications
  • VM pinning
• Reporting overview
  • Viewing and exporting user information
  • Viewing and exporting group information
  • Generating department reports
  • Generating audit reports
    • Configuring the webhook service for audit data
  • Viewing usage data
    • Using labels for in-depth reporting
    • Creating usage label categories
    • Configuring the webhook service for usage data
  • Enabling other users to generate reports
• Security best practices
• Other best practices
• Sharing templates with users in other Skytap accounts
• Finding the source environment from a sharing portal URL
• Including your logo in the Skytap interface

Setting usage limits and viewing usage

The Usage & Limits tab of the Manage page lets you easily see and track usage for your account. You can also change account-wide limits to enable pay-as-you-go usage beyond your reserved capacity.

Usage data is displayed in sections. The top of the Usage & Limits page displays Global account usage and information. Below the global account data section is the Regional section, which displays information and usage for each enabled region in your account.

Depending on your account configuration, you may see some differences in the layout of the Usage & Limits page.

Usage & Limits: Global

The following usage data is displayed in the Global section:

1. View usage cycle statistics and enabled regions – The number of days remaining in the current cycle, the day that your usage cycle resets, and the regionsregion: A data center located in a unique geographic area. When you upload an asset or import a VM, you must specify its region. To learn more, see Understanding regions. enabled for your account.
2. Export a CSV report with information about current usage and limits for each type of usage. If you need to generate a detailed report for historical usage, see Viewing usage data.
3. View usage data for the entire account:
   • RAM hours A unit of measurement that corresponds to the total number of hours that your account has run VMs, translated into their Metered RAM equivalents. 1 GB of Metered RAM hour is equivalent to 1 GB of Metered RAM running for 1 hour. To learn more, see How usage is calculated.
   • Concurrent Metered RAM The amount of RAM in use for all simultaneously running VMs. To learn more, see How usage is calculated.
   • Storage The amount of data storage space used by assets, environments, and templates.

   Notes

   • Usage for x86 and Power resources are displayed separately.
   • If you need additional capacity beyond reserved capacity, enable pay-as-you-go Any usage of maximum concurrent RAM, cumulative RAM hours, or overall storage capacity in excess of your reserved capacity, globally or in any region. To learn more, see Current account usage overview. for a usage type. For more information, see Understanding "pay-as-you-go" below.

Usage & Limits: Regional

View usage data and statistics for each enabled region.

The following usage data is displayed in each Regional section:

1. Usage for this region:
   • Public IPs – The number of public IP addresses available and in use for only this region.
   • Networks – The number of virtual networks available and in use for only this region.
2. RAM hours – The number of RAM hours consumed for this region during the current usage cycle.

3. Concurrent RAM – The amount of concurrent RAM in use right now, relative to the Pay-as-you-go limit for this region. To find peak usage during the current usage cycle, generate a usage report for the current billing cycle and choose Metered RAM (Max Concurrent).

   In this example:

   • All users in this region combined are using 34 GB of concurrent RAM – 32 GB x86 and 2 GB Power.
   • The Pay-As-You-Go limit for the region is 30 GB Concurrent RAM – 20 GB x86 and 10 GB Power.
   • The administrator has set the Pay-as-you-go limit for x86 Concurrent RAM to allow regional users to use an additional 15 GB RAM. Pay-as-you-go limit is disabled for Concurrent Metered RAM (Power).
   • The Pay-as-you-go graph for Concurrent RAM shows that 12 GB of the available Pay-As-You-Go limit RAM is in use.

4. Storage – The amount of storage in use, relative to the reserved capacity for this region.

   In this example:

   • All users in this region, combined are using 280.27 GB of storage.
   • The reserved capacity for the region is 250 GB.
   • The administrator has set the Pay-as-you-go limit for Storage to allow regional users to use an additional 150 GB of storage.
   • The Pay-as-you-go graph for Storage shows that 30.27 GB of the available pay-as-you-go limit storage is in use.

Understanding pay-as-you-go limits

Changing account limits

To enable pay-as-you-go or to change the Pay-as-you-go limit

1. Above the bar graph of the resource you want to adjust, click Edit.
2. Set Enable pay-as-you-go limits to On .
3. Type a value for Limit, which is the total usage limit available when pay-as-you-go limits are enabled. The value for Limit must be between the Reserved limit and the Max Settable Limit.

To disable pay-as-you-go limits

1. Above the bar graph of the resource you want to adjust, click click Edit.
2. Set Enable pay-as-you-go limits to Off to disable pay-as-you-go limits and to restrict all account usage to your reserved capacity.

What happens if limits are disabled while usage is above reserved capacity?

If pay-as-you-go limits are disabled while usage is above reserved capacity, the following will occur, depending on the resource type that:

Resource	Result
RAM hours	All running VMs are suspended. Users can’t use more RAM hours until the limit is increased for the user, department, or account.
Concurrent RAM	Users can’t start environments until other running environments are suspended or shut down.
Storage	Users can’t create or copy environments or templates, nor add VMs to environments until other environments or templates are deleted.

Viewing account limits

To determine your reserved capacity

• Usage values for your account are displayed on the Settings page.

To determine your max settable limit values

• Max settable limit values for your account are displayed on the Settings page.